Our Story
We Built HIEBA Because We’ve Been There Too
Born from the field, shaped by those who serve and growing alongside them every day.
About Us
Built by Responders, for Responders
From the front lines of firefighting and dispatch to innovators in emergency response software, the HIEBA team brings unmatched real-world experience. Every decision we make is grounded in the needs of first responders—because we’ve been there.
It started with real-world frustration
HIEBA was born out of the challenges responders face when coordinating mutual aid. Originally built by dispatchers and fire professionals in Wisconsin, it quickly proved valuable, and necessary, far beyond.
Built for today, evolving for tomorrow
More than 500 agencies — and counting — now use HIEBA across the U.S. We continue to evolve the system alongside responders in the field, creating a platform that grows with your needs.
Our Mission
Our Mission is to Support Those Who Respond
We believe better tools lead to better outcomes. Our mission is to simplify emergency operations so first responders can focus on what matters most—saving lives.
Built from the Ground Up
Tools informed by real dispatcher and firefighter experience.
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Focused on Speed and Clarity
Every feature is designed to save seconds and reduce friction.
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Committed to Evolving with You
We adapt alongside agencies as needs and technologies evolve.
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Always Listening, Always Improving
Ongoing collaboration with users fuels our innovation.
Collaboration and Trust
Trusted by Agencies Across the U.S.
Trust is earned, and we build it by listening to real challenges, acting on feedback, and working side by side with emergency teams. Our collaboration with MABAS, fire chiefs, and dispatchers ensures that HIEBA stays relevant, effective, and always aligned with real-world demands.
Want to see HIEBA in action?
Book a quick call and discover how we can support your team—whether you're managing fire operations or dispatching resources.
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