Simplify your workflow
Plan better. Respond faster. Stay in control.
HIEBA was built for high-pressure emergency response, where clarity and coordination save lives. In this quick walkthrough, see how the platform empowers Fire Departments, Incident command, and Dispatchers to preplan, activate, and manage complex mutual aid, so your team is always ready when it counts.
Key Features
Tools designed for the speed, structure, and clarity that real emergencies demand.
For Preplanning & Standardization
Build Preplanned Mutual Aid Processes
Take the guesswork out of mutual aid. Create reusable box cards that reflect your agency’s real-world scenarios—from wildfires to MCIs. Chiefs can standardize procedures across teams and jurisdictions, while dispatchers get clear, actionable steps. These templates ensure alignment across the board.
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For Accountability & Performance
Launch Mutual Aid Plans Instantly
Emergencies don’t wait. With HIEBA, dispatchers can activate fully prepared mutual aid plans with a single click. No more scrambling to coordinate or calling around for resources. Preassigned roles, tasks, and communication flows are set in advance—so launches happen in seconds, not minutes. Chiefs gain confidence that the response will be fast, consistent, and aligned with agency protocols.
For Live Incident Oversight
Manage Incidents in Real Time
Track everything as it happens. Whether you're monitoring a structure fire or coordinating a large-scale evacuation, HIEBA’s dashboard gives both dispatchers and leadership complete situational awareness. See who’s en route, who’s on scene, and what resources are available across jurisdictions. Instantly communicate and adjust plans as the situation evolves.
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For Accountability & Performance
Automated Logging and Reporting
Every dispatch, message, and resource movement is automatically logged—no extra effort required. Chiefs can review response timelines, analyze decisions, and generate post-incident reports in minutes. Dispatchers don’t need to stop to document—HIEBA does it for them, supporting both real-time action and long-term improvement.
For Smooth Operations
Seamless Integration with Your Existing Systems
Integration with CAD systems and reporting platforms is available with support from our team, ensuring your agency can continue operating with minimal workflow changes.
CAD System Compatible with Existing CAD Systems
Connect with your current CAD tools to enable transition and operational continuity. HIEBA is built to support your existing infrastructure, reducing training time and helping dispatchers get started with confidence.
Flexible Data Export for Compliance and Reporting
Export logs, actions, and incident data to your agency’s reporting systems. Stay compliant, simplify audits, and track performance over time, without additional manual work.
Still have questions?
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Personalized Support
Dedicated Support From Day One
We work side by side with every agency—listening, adapting, and improving based on real-world use. Our team is here to ensure smooth onboarding, provide training, and continuously support your evolving needs.
Want to see HIEBA in action?
Book a quick call and discover how we can support your team—whether you're managing fire operations or dispatching resources.
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